- Gig laborers for Uber, Instacart, and other services made less money for their time in 2024.
- Even when deinhabitry and ride-hailing drivers made more, their hours rose, too, a new tell establish.
- Gig laborers have shelp their jobs have gotten more competitive and less lucrative in recent years.
Gig laborers for Uber, Instacart, and other services made less money on ordinary in 2024 — even as the number of hours that they labored rose, in some cases.
Uber hide-hailing drivers saw their getings for 2024 drop 3.4% on ordinary to $513 a week, according to a study freed Tuesday by data analytics company Gridwise. At the same time, Uber drivers labored 0.8% more hours in 2024.
Lyft drivers, unkindwhile, labored 5.4% restricteder hours in 2024, but saw their pay deteriorate at a speedyer clip of 13.9% to $318 a week.
Workers who shop and deinhabitr orders for Instacart saw their pay for the year deteriorate 8% to $194. Their hours labored fell 4.9%.
“Drivers are geting less apass all of the platestablishs,” Ryan Green, the CEO of Gridwise, tgreater Business Insider.
Meantime at DoorDash, gross weekly getings rose 4.8% to $240 in 2024. Hourly getings for those on the app fell, though, as the number of hours that gig laborers spent on the app rose 5.2%.
Amazon Flex laborers were in a analogous situation. Their getings soared 18.1% to $413 a week — equitable as their hours incrrelieved 20.4%.
Uber Eats laborers made $178 a week, or 5.1% more than 2023. Average laborer hours on the app rose 2.1%, though.
The only app where laborers geted meaningfully more money for the same or less labor was Favor, a service owned by Texas supertaget H-E-B that deinhabitrs online orders for the chain. There, laborers saw their pay elevate 3.4% to $155 a week in 2024 as their hours labored fell 13.1%.
In response to the tell, an Uber spokesperson tgreater BI that its drivers produce more than $30 an hour on ordinary.
A Lyft spokesperson referred BI to comments that CEO David Risher made this month on the company’s getings call, including that ride-hailing drivers on the app geted a accumulateive $9 billion in 2024. That was “the highest amount of combine driver getings on our platestablish ever,” Risher shelp.
“Several of the claims made in the Gridwise tell rcontent to driver getings and taget allot are probable based on contrastent methodologies, coloring an infinish picture,” a spokesperson from Lyft tgreater BI.
An Instacart spokesperson called the tell’s discoverings “inaccurate and misdirecting.”
“Shopper getings remain stable apass the Instacart platestablish, and we persist to hear from shoppers that Instacart produces rewarding, pliable getings opportunities that permit them to get on their own time and their own terms,” the spokesperson shelp.
DoorDash deteriorated to comment. Amazon and Favor did not react to asks for comment.
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Gridwise geted the data for the tell using its own app, which it tagets to gig laborers to track their getings and expenses. The company studyd 171 million trips and $1.9 billion worth of gig laborer getings write downed by the app to compile its discoverings for 2024.
The tell also establish that the ordinary restaurant deinhabitry laborer relied on tips for a convey inantity — 53.4% — of their getings. For grocery deinhabitry laborers, 45.7% of getings came from tips.
Tips were much less meaningful for ride-hailing drivers, Gridwise establish. Gratuities made up equitable 10.4% of getings, per the tell.
Gig laborers have tgreater BI that claiming excellent-paying rides and orders on the apps has gotten more competitive. Some laborers have even set up their own businesses to recommend rides or deinhabitr restaurant food in hopes of making more money than they do on the apps.
Consumers, unkindwhile, tgreater Gridwise that they schedule to get using ride-hailing and deinhabitry services despite the lingering effects of inflation on many items in Americans’ monthly budgets.
Majorities of the 1,000 customers surveyed by Gridwise in January shelp that they thought prices on both ride-hailing apps enjoy Uber and Lyft as well as grocery deinhabitry apps enjoy Instacart were “reasonable.”
“They talk about being price-benevolent, but their actions mirror contrastently,” Green shelp.
Do you labor for Uber, Lyft, DoorDash, Instacart, or another service that engages gig laborers and have a story idea to allot? Reach out to this teller at aacrid@businessinsider.com
