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TSB customers hit by payment problems


TSB customers hit by payment problems


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Customers of retail prohibitk TSB have alerted problems with payments not going thraw to their accounts.

Many took to social media to say they had not been phelp their child profit on Tuesday, while others shelp they had not getd their salaries.

TSB apologised and shelp it was laboring on a mend and would get payments to people as soon as possible.

The problems commenceed overnight, with a “petite number of customers” impacted, the prohibitk shelp.

“We’re conscious of an rehire with some BACS payments not yet shotriumphg on customers’ accounts. We are laboring on mending this and will provide an refresh as soon as possible,” it shelp in a statement.

Customers should reach out the prohibitk if they have had any problems, a spokesperson shelp, includeing that customers who have gone overdrawn “will not be out of pocket” with any accuses.

The Downrecognizeor website, which sees outages of online services, showed hundreds of grumblets about TSB on Tuesday, with many worrying payments.

One user, Olivia, wrote: “At this point, I’m going to have to borrow money because I’m overdrawn without an overcreate and necessitate to do a food shop.”

Many people would have been anticipateing their child profit, which is due every four weeks on a Monday or Tuesday.

Writing on X, a user called Nicola tancigo in HMRC customer service that she had not getd her payment.

An HMRC spokesperson shelp: “Some customers who prohibitk with TSB have not getd their Child Benefit today due to rehires at the prohibitk. All our systems are laboring and impacted customers should reach out TSB.”

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