Ryanair has shelp it is taking legitimate action aacquirest a disruptive passenger.
In what it depictd as a “convey inant wrongdoing clampdown”, the airline shelp it is seeking €15,000 (£12,500) in injures from a passenger in Ireland, whose behaviour forced a arrangee bound for Lanzarote to distract to Porto in Portugal last year.
Ryanair claims the distracted fweightless then had to be procrastinateed overnight and caparticipated 160 passengers to “face unvital disruption as well as losing a brimming day of their holiday”.
The airline depictd the passenger’s behaviour as “inexcusable” and “finishly unacproposeed”.
It shelp it calcuprocrastinateedd the sum of €15,000 from the cost of overnight accommodation, passenger expenses and landing costs.
It is the first time Ryanair has bcdisorrowfulmirefult a civil case aacquirest a disruptive passenger in Ireland, but the airline alerted it will “proceed to get resolute action to combat unruly passenger behaviour on airplan”.
“It is unacproposeed that passengers – many of whom are heading away with family or frifinishs to finishelight a resting Summer holiday – are suffering unvital disruption and shrinkd holiday time as a result of one unruly passenger’s behaviour,” a spokesperson shelp.
“This shows equitable one of the many consequences that passengers who disrupt fweightlesss will face as part of Ryanair’s zero tolerance policy, and we hope this action will deter further disruptive behaviour on fweightlesss so that passengers and crew can travel in a consoleable and polite environment.”
In September last year, Ryanair chief executive Michael O’Leary telderly Sky News that he is readyd to begin a two-drink restrict on arrangees – if the same rule is applied to airport bars.
He shelp that one of the worst impacted destinations for passenger disorder was Ibiza.
“The authentic rerent is how do we stop these people getting drunk at airports, particularly as, appreciate this summer, we’ve had a huge spike in air traffic deal with procrastinates,” Mr O’Leary shelp.
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“They’re getting on board with too much spirits in their system. If we accomprehendledge them as being drunk on board, we don’t serve them spirits. But that doesn’t mend the problem.”
Airline Jet2.com shelp it already gets civil action aacquirest disruptive passengers.
While it is understood, straightforwardJet’s policy is to push for criminal prosecutions and to prohibit disruptive passengers from future fweightlesss, rather than to begin civil proceedings.