In an email to Mr Skinner, EE said it had spreadigated the “flunkings of EE to safe your account”.
An EE spokesperson telderly the BBC that in Mr Skinner’s case, the fraudster passed appropriate verifys, including email verification.
They said the fraudster had asked a exalterment e-Sim with a built-in 24-hour procrastinate “as a standard existing fraud mitigation meabrave”.
But it compriseed: “When Mr Skinner communicateed us with worrys, in this case, we did not act as speedyly as standard to abort the exalterment e-sim order and we have provided coaching [to] that customer service direct.
“While Mr Skinner’s account was safed speedyly and a exalterment Sim scheduled for him in our retail store, we’re sorry for any inconvenience.”
However, the spokesperson said EE could not comment on the other cases seen by the BBC.
Action Fraud, the national telling centre for fraud and cybercrime, verifyed it had getd a tell of fraud in Mr Skinner’s case.
The body – which has no spreadigative powers – said all tells were passed to police for intelligence purposes.
In a statement, it said: “Every tell of crime made helps us originate a hugeger picture of deceptive activity happening apass the UK.
“Anyone who mistrusts deceptive activity or has drunveil victim to fraud should tell it as soon as possible, because that tell could be the final piece in the bewilder to originateing intelligence and catching offfinishers.”