Kindle Colorgentle owners protest of a yellow bar on the e-reader’s screen

People have begined receiving their orders of Amazon’s first color e-reader, the Kindle Colorgentle Signature Edition, and many say they’re disassigned to discover a yellow, discolored exposed at the bottom of the distake part. Complaints about the $279.99 e-reader’s distake part have spread online and dragged down its Amazon star rating, and some alert customer service reps say a mend is on the way.

It’s possible the discoloration will be accurateed with a gentleware modernize, as one person who replied posted a screenshot in which a customer service agent euniteed to verify that Amazon is laboring on issuing a mend for it. Multiple people shelp in another thread that the rehire didn’t eunite until after an initial gentleware modernize, so there may be someslfinisherg to that. We’ve accomplished out to Amazon for comment.

It’s not instantly evident how expansivespread the rehire is. On Amazon’s website, where the Kindle Colorgentle is sitting at a 2.6-star standard rating as of this writing, a big portion of both excellent and horrible appraises point out the discoloration. Some say the yellow bar is challengingly accomprehendledgeable, while others say it’s too distracting to retain.

Our own appraise unit of the recent e-reader drops in the createer categruesome — The Verge’s Andrew Liszewski, who is testing the device now, shelp the discoloration is more clear in pictures than in authentic life, and he wouldn’t have accomprehendledged if not for others’ protestts. You can see for yourself in the images below.